Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


  1. This Website may place and access certain Cookies on your computer. uses Cookies to improve your experience of
    using the Website and to improve our range of products and services. has carefully chosen these Cookies and has
    taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your
    consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling to provide a better
    experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We may share your Data with the following groups of people for the following reasons:

a. any of our group companies or affiliates – to ensure the proper administration of your website and business;
b. our employees, agents and/or professional advisors – to obtain advice from professional advisers – only basic
information would be shared in the event of an order being needed to be canceled, located or disputed;
c. third party service providers who provide services to us which require the processing of personal data – to help
third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the
website runs smoothly;
c. third party payment providers who process payments made over the Website – to enable third party payment
providers to process user payments and refunds;
d. relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;
in each case, in accordance with this privacy policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information


  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights
    under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid,
    illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the
    validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a
    waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising
    under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
    Changes to this privacy policy
  5. reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by
    law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the
    privacy policy on your first use of the Website following the alterations.
    You may contact by email at

How we protect your data

17. We will use technical and organisational measures to safeguard your Data, for example:
a) access to your account is controlled by a password and a user name that is unique to you.
b) we store your Data on secure servers.
c) payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or
both) in your browser when we use this technology.

  1. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any
    misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and
    devices against fraud, identity theft, viruses and many other online problems, please visit Get
    Safe Online is supported by HM Government and leading businesses.

What data breach procedures we have in place

What third parties we receive data from

We will receive Data about you from the following publicly available third party sources:
Twitter or Facebook customer DMs/direct messages to our company, also Google analytics, and Google Ads.

What automated decision making and/or profiling we do with user data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible
    service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    internal record keeping;
    improvement of our products / services;
    transmission by email of marketing materials that may be of interest to you;
    contact for market research purposes which may be done using email, telephone, fax or mail. Such information
    may be used to customise or update the Website;
    in each case, in accordance with this privacy policy.
  2. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are
    not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights”
  3. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
    soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for
    example, you contact us to ask us for more details about a particular product/service, and we are marketing similar
    products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
    for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive
    and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
    if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To
    find out how to withdraw your consent, see the section headed “Your rights” below.
  4. When you register with us and set up an account to receive our services, the legal basis for this processing is the
    performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  5. We may use your Data to show you adverts and other content on other websites. If you do not want us to use your
    data to show you adverts and other content on other websites, please turn off the relevant cookies (please refer to the
    section headed “Cookies” below).